From the manufacturer
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How do I setup my Bose Ultra Open Earbuds?
Download and install the free Bose Music app from your mobile device’s app store. The Bose Music app lets you set up and control your product from any mobile device, such as a smartphone or tablet.
How do I connect my Bose Ultra Open Earbuds to my Bluetooth device?
1. Ensure Bluetooth is enabled on your device
2. With the case open, and both earbuds inside, press and hold on the button on the back of the case until the light slowly blinks blue
3. Select the earbuds from the list of available devices
How do I update the firmware/software of my Bose Ultra Open Earbuds?
Updating the earbuds: When an update is available, the Bose Music app automatically downloads it. Tap Install Update.
Updating the case: Go to btu.bose.com and connect with the USB-C cable.
How do I reset my Bose Ultra Open Earbuds?
Place both earbuds in the charging case.
With the charging case open, press and hold the button on the back of the case for 20 seconds until the earbud status light blinks white 2 times, slowly blink blue, and then turn off.
How do I clear the Bluetooth pairing list?
Press and hold the Bluetooth button for 10 seconds until you hear “Bluetooth device list cleared.” Once cleared, your earbuds are ready to connect a new device. Then delete the earbuds from Bluetooth list on your device.
OPEN YOUR EARS TO THE WORLD: Hear all of what’s around you while enjoying rich, private sound; the wireless earbuds’ open ear design says, “I can still hear you” while OpenAudio technology provides you with high-quality, private sound
BE IN THE MUSIC, ANYWHERE EVERYWHERE: With Bose Immersive Audio spatialized sound, these Bluetooth earbuds feel, look good, and bring you closer to your music, so you’re not only listening, you’re in it
FEELS GOOD, STAYS PUT: The Bose Ultra Open Earbuds feature a flexible joint and a light-as-air-grip, simply hook it gently around the back of your ear and you’ll stay open to the world around you with these comfortable earbuds
WATER RESISTANCE WITH IPX4: Get splashed on, dripped on, sprayed on. No worries here. The Bose Ultra Open Earbuds can handle it. Acoustic mesh keeps out moisture and debris, so you can keep on listening
NEVER MISS A BEAT: With up to 7.5 hours of play time (up to 4.5 hours with Immersive Audio)*, up to 48 hours of standby***, and up to an additional 19.5 hours with the included charging case**, you’re equipped with long-lasting battery life