The disruption started (Saturday, August 22) following an influence lower on the firm’s management centre in Birmingham, which has left many important railway administration programs unavailable.
The disruption is affecting most routes, together with companies between Glasgow and Penzance, in addition to Leeds and Manchester.
A CrossCountry spokesman mentioned: “Whereas we are going to run as many trains as potential, passengers ought to anticipate vital reductions to companies and cancellations throughout nearly all CrossCountry routes all through the day.
⚠️ Providers throughout the CrossCountry community might be considerably disrupted on Sunday 23 August as a consequence of an influence lower affecting our management centre
Vital reductions to companies and cancellations are anticipated throughout nearly all routes
For more information:-
— CrossCountry Trains (@CrossCountryUK) August 23, 2026
“We’re sorry to passengers affected by this vital and unexpected disruption.
“We’re working intently with related companions and can present additional updates as quickly as potential.”
Transport secretary Heidi Alexander mentioned: “I’m involved to listen to a couple of energy outage affecting CrossCountry rail companies in the present day, which I do know might be very irritating to passengers.
“I’ve requested publicly owned operators to put on further companies the place potential.
“We’ve additionally despatched Community Rail energy groups who’re onsite and dealing to revive energy and programs as quickly as potential.”
Additional data if wishing to journey with SWR in the present day in relation to the facility outage at CrossCountry Management
— CrossCountry Trains (@CrossCountryUK) August 23, 2026
What CrossCountry companies are impacted?
Most companies are cancelled till additional discover – together with fashionable routes linking Glasgow to Edinburgh, Manchester to Birmingham, Cheltenham to Cardiff and Newcastle to Edinburgh.
A near-normal service is anticipated between Peterborough, Cambridge and Stansted Airport “as a result of impression of deliberate engineering work”, CrossCountry mentioned.
Chiltern Railways mentioned it had added companies between Birmingham Moor Road and Oxford to assist with the disruption, including it would settle for “all CrossCountry tickets by way of any affordable route”.
London North Jap Railway additionally confirmed it could settle for CrossCountry tickets “to assist get affected prospects to their vacation spot”.
What can CrossCountry prospects do?
CrossCountry has apologised to prospects by way of social media, advising them of other routes.
Passengers are suggested to test their journeys utilizing Nationwide Rail Enquiries earlier than travelling.
Tickets dated for Sunday, August 23, can be utilized with different practice operators on the identical route and can stay legitimate on CrossCountry companies till Wednesday, August 26.
Passengers delayed by half-hour or extra are eligible for Delay Repay compensation, and those that select to not journey can declare a refund.
The disruption has prompted frustration amongst travellers, with some describing the cancellations as “very irritating.”
Has your journey been impacted by CrossCountry cancellations in the present day? Tell us within the feedback.