A Battlefield 6 participant “upset” on the elimination of the favored Rush mode claims to have secured a full refund from Steam regardless of having clocked up 470 hours.
Reddit consumer ExplorEverythingOnce states Valve refunded the complete $109.24 (roughly £81) that they paid for the sport’s Phantom Version, regardless of roughly 470 hours logged – greater than 230 occasions Steam’s regular cutoff.
Rush disappeared with out warning earlier this week as a part of patch 1.4.1.5, buried amongst a batch of in any other case minor fixes. It is nonetheless ostensibly out there by way of the Portal, however not by way of Customized Search – which is why gamers observed its absence – together with different quietly eliminated modes – nearly instantly.
“It is the mode I’ve essentially the most time in by far,” they wrote, and later added: “I have been a Steam buyer for 22 years and have 2500 video games on my account. I’ve solely ever requested a refund as soon as in that complete time till right this moment.”
Rush has been a sequence staple since Unhealthy Firm in 2008, and dropping it with out a lot as a patch notice has gone down about in addition to you’d anticipate, whether or not or not it was the most-played choice at launch.
It is this context, the Reddit consumer mentioned, that swayed Steam Assist. They are saying they defined that a number of modes had disappeared from matchmaking with out discover practically a 12 months after launch, then pointed the agent to Battlefield’s personal official mode record and EA’s neighborhood replace confirming the elimination. The agent apparently “agreed that wasn’t proper”, and processed a full refund on the launch-day buy.
Steam simply absolutely r*funded me for Battlefield 6 after 470 hours performed resulting from so many recreation modes being eliminated without delay.
by
u/ExplorEverythingOnce in
Battlefield
On the time of writing, Rush continues to be listed on EA’s web site amongst Battlefield 6’s large-scale modes.
Whether or not Steam quietly extends the identical remedy to different Battlefield 6 refund requests stays to be seen. For now, at the very least one very devoted participant has confirmed 470 hours is not essentially a dealbreaker.
After all, this is not the primary time Valve has made notable exceptions to its refund coverage. It famously waived the two-hour restrict en masse for Helldivers 2 gamers in 2024, after Sony’s PSN account requirement triggered a wave of refund requests.
Digital Arts CEO Andrew Wilson took house a $38.7m bonus for the 2026 monetary 12 months, as the corporate’s video games carried out properly, met “all milestones”, and as a brand new AI technique was executed.
That bonus and lots of others to senior EA executives got here regardless of layoffs throughout a number of studios in the identical monetary 12 months.